At “My Health Sanctuary” we are passionate about offering the very best in health care services. We hold a strong commitment to every client & continuously work to refine our treatment protocols for you.
We are a busy clinic with 30 years experience in many areas of Natural Health Treatment. And we always endeavour to see you as soon as is possible.
Due to the high demand for our services, we regularly have clients waiting to see us. For this reason we have a wait list for those that we are unable to immediately accommodate.
In order to honour each & every one of you & to make appointment times readily available, we ask that you read this confirmation policy & agree to it.
If you need to cancel/change your appointment time with us your appointment space may then be allocated to someone else, who may urgently need a treatment.
As your time slot is hard to fill at the last moment, we require a minimum of 24hrs notice for any cancellations or changes to your appointment time.
We ask that you phone the clinic to cancel / change your appointment time with us. WE DO NOT ACCEPT EMAILS OR TEXT MESSAGES AS THESE MAY NOT GET TO US ON TIME!
If you cancel on the day of your treatment or less than 24hrs before your appointment, we expect that you will pay for your scheduled treatment in full. Any pre-paid treatments will be deemed as used. And we are more than happy to reschedule if you give us more that 24hr notice. Please note that all packages have an expiry date & are non refundable
Our appointment times are structured to satisfy all clients & also to honour our therapists who attend our clinic especially for you and to give other treatments on the day.
Your commitment to your treatments will lift your health and well-being to an elevated state of energy, wellness & happiness.
This is courtesy to all involved. Please make sure you agree with and understand these terms. Thank you
Many Blessings,
The Team at ‘My Health Sanctuary”